• Your all-inclusive room package is your ticket to the event.
• All room rates listed are per person and include access to all shows as well as the all-inclusive package at the resort for your entire stay.
• All concerts and activities take place at Sapphire.
• Dreams Riviera Cancun is located just a short walk down the beach – there will also be complimentary shuttle service between resorts.
• You MUST purchase a room at Sapphire or Dreams Resort through the event for access to the shows. There will not be single show tickets or day passes available.
• Everyone attending should create a Cloud 9 Account prior to the On Sale.
• Learn more about how to book your trip HERE.
• We accept Visa, MasterCard, Discover, American Express, and Direct Deposit via ACH (initial deposit must be paid by credit card).
• Join the ACH program by April 12th to receive a $50 reservation credit.
• A non-refundable $250 per person deposit ($500 for any Presidential, Master, Stage Front or Governor Suite) is due at the time of booking. This deposit goes towards the total cost of your reservation.
• Choose to pay in full or take advantage of our payment plan for a one time fee of $35.
• A $49 ticketing fee per person will apply (includes a $5 donation to our non-profit organization Positive Legacy).
• CALCULATE YOUR COST: If you were to book a Sapphire Tropical View Suite Double Occupancy, you would take the per person rate of $1,999 + $49 ticketing fee = $2,048 x 2 adults = $4,096 total.  For Single Occupancy, the cost would be $3,796 total.
• If you wish to increase the occupancy of your room after you have booked, contact the Travel Team.

** Photos used are for marketing purposes to give you a sense of the room you are reserving. Rooms have varying sight lines and some may have obstructed views.