Go through Customs and exit the airport with your luggage, then look for the Amstar representative holding the “Strings & Sol Shuttle” sign. Shuttles are arranged based on flights, so make sure to enter your flight information in your Cloud 9 Account. An email with further details and instructions will… Read More
Don’t sweat it! If you have provided us with your flight info we will be tracking your arrival time and making the proper accommodations. If you are switched to a completely new flight, contact the Travel Team as soon as possible to let us know. Read More
No. Due to increased security at the Cancun International Airport, we cannot offer transportation services to people who arrive early and stay in the area at a different resort before Strings & Sol. In order to utilize the Event transportation you must be arriving into the airport and immediately traveling… Read More
Weather in Mexico this time of year is generally warm, but since shows will be taking place outdoors, there is always a chance of it being cool. We suggest bringing some warm clothing just to be on the safe side. Other than that, anticipate wearing t-shirts and shorts pretty much… Read More
No illegal substances, alcohol, non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited at Strings & Sol. All laws pertaining to drug use must be respected. Read More
You may bring any kind of camera to photograph your vacation, however filming and photography during the shows is strictly prohibited. Drones are banned from Strings & Sol. Read More
Travel insurance is there to help you in case of an emergency. It can alleviate unexpected travel costs due to delays/cancellations, along with medical expenses in the unfortunate scenario of a hospital visit. To view a quote for your specific reservation please click HERE. Read More
Each insurance policy covers the per person rate of the reservation, regardless of your financial responsibility. Be sure to contact iTravel in order to make sure you are fully covered. Read More
No. Insurance policies are specific to each individual who purchases the policy. The new guest will need to purchase their own policy in order to be covered. Read More
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